Privacy Policy

By Margo (“By Margo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit bymargoofficial.com (the “Website”), purchase our products, communicate with us, create an account, subscribe to marketing communications, or otherwise interact with our services.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as information collected automatically when you use our Website.

Information You Provide

Depending on how you interact with By Margo, we may collect:

• First and last name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account username and password
• Order and purchase information
• Product preferences
• Customer service communications
• Returns or refund information
• Marketing preferences
• Any other information you voluntarily provide to us

Payment Information

When you make a purchase, payment information such as your credit or debit card details may be collected and processed by third-party payment processors.

By Margo generally does not directly store complete credit or debit card information. Payment information is handled according to the privacy and security practices of the applicable payment processor.

Information Collected Automatically

When you visit our Website, certain information may automatically be collected through cookies, pixels, log files, analytics technologies, and similar tools.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Products viewed
• Referring website or source
• Approximate geographic location
• Date and time of visits
• Website interactions
• Shopping cart activity
• Purchase and conversion information

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Process payments
• Deliver products to you
• Provide order confirmations and shipping updates
• Manage customer accounts
• Respond to customer service requests
• Process returns, refunds, or other order-related requests
• Prevent fraud and unauthorized transactions
• Improve our Website, products, and customer experience
• Analyze Website traffic and customer behavior
• Personalize your shopping experience
• Maintain Website security
• Communicate important information regarding your order or account
• Send marketing or promotional communications when permitted
• Measure advertising and marketing performance
• Comply with applicable laws and legal obligations
• Protect the rights, property, and safety of By Margo, our customers, and others

3. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to operate properly and improve your experience.

Cookies may be used to:

• Remember items in your shopping cart
• Remember account or Website preferences
• Maintain Website functionality
• Analyze traffic and Website usage
• Measure advertising performance
• Understand how visitors interact with our Website
• Provide more relevant marketing or advertising

Some cookies are necessary for the Website to function, while others may be used for analytics, personalization, or advertising.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

4. Analytics and Advertising

We may use third-party analytics, advertising, and measurement services to better understand Website usage and the effectiveness of our marketing efforts.

These providers may use cookies, pixels, device identifiers, and similar technologies to collect information about your interactions with our Website.

Depending on the tools we use, this may include services provided by companies such as Google, Meta, or other advertising and analytics providers.

These companies process information according to their own privacy policies.

5. How We Share Information

We do not sell your personal information for money.

We may share personal information with third parties when necessary to operate our business and provide our services.

These parties may include:

Payment Processors

To securely process payments and transactions.

Shipping and Fulfillment Providers

To package, ship, track, and deliver your purchases.

Website and Hosting Providers

To operate, maintain, secure, and host our Website and e-commerce systems.

Email and Communication Providers

To send order notifications, customer service messages, marketing emails, and other communications.

Analytics and Advertising Providers

To understand Website performance, measure advertising effectiveness, and improve our marketing.

Professional Service Providers

Including accountants, attorneys, consultants, insurers, and other professionals when reasonably necessary.

Government or Legal Authorities

We may disclose information when required to comply with applicable law, legal process, court orders, governmental requests, or to protect our legal rights.

Business Transfers

If By Margo is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, customer information may be transferred as part of that transaction.

6. Marketing Communications

If you subscribe to promotional emails or other marketing communications, we may use your contact information to send:

• New product announcements
• Product releases
• Special offers
• Promotions
• Brand updates
• Other marketing communications

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related messages regarding your purchases, account, returns, security, or customer service inquiries.

7. Your Account

If our Website allows you to create an account, you are responsible for maintaining the confidentiality of your login information.

Please notify us if you believe your account has been accessed or used without authorization.

You may contact us if you wish to request access to, correction of, or deletion of certain information associated with your account, subject to applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Maintain business and accounting records
• Provide customer service
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet tax, accounting, and legal obligations
• Fulfill the purposes described in this Privacy Policy

The specific retention period may vary depending on the type of information and applicable legal requirements.

10. California Privacy Rights

If you are a California resident, you may have certain privacy rights under California law, including the California Consumer Privacy Act and California Privacy Rights Act (“CCPA/CPRA”), where applicable.

Subject to legal limitations and eligibility requirements, California residents may have the right to request:

• The categories of personal information we have collected
• The specific pieces of personal information we maintain about you
• The sources from which personal information was collected
• The purposes for collecting, using, or sharing personal information
• The categories of third parties with whom information has been disclosed
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information regarding certain sharing or disclosure practices
• To opt out of certain uses of personal information when applicable
• To limit certain uses of sensitive personal information when applicable

You also have the right not to receive discriminatory treatment for exercising applicable privacy rights.

California Requests

To submit a California privacy request, contact:

Email: info@bymargoofficial.com

Please include sufficient information for us to reasonably verify your identity and understand your request.

We may need to verify your identity before completing certain requests.

You may also designate an authorized agent to submit a request on your behalf where permitted by law. We may require proof of the agent’s authorization and may independently verify your identity.

11. Sale or Sharing of Personal Information

By Margo does not sell personal information in exchange for money.

Certain advertising or analytics technologies may, depending on how they are implemented and applicable law, be considered “sharing” personal information for cross-context behavioral advertising under California privacy law.

Where legally required, customers may have the right to opt out of such sharing.

If our data practices change in a manner requiring additional opt-out mechanisms, we will provide the appropriate controls or disclosures.

12. Do Not Track and Global Privacy Controls

Some browsers provide “Do Not Track” signals or other privacy preference mechanisms.

Because there is not a universally accepted standard for all Do Not Track signals, our Website may not respond to every such signal.

Where required by applicable law and technically supported, we may recognize legally valid browser-based privacy preference signals, such as Global Privacy Control (“GPC”).

13. Children’s Privacy

Our Website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us, please contact us at info@bymargoofficial.com.

14. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, social media platforms, payment services, or other external services.

We are not responsible for the privacy, security, content, or business practices of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

15. Social Media

If you interact with By Margo through social media platforms, those platforms may collect information according to their own privacy policies.

Information you choose to make publicly available through social media may be visible to other users and is outside our control.

16. International Visitors

Our Website may be accessible from locations outside the United States.

If you access our Website from another country, your information may be processed or stored in the United States or other jurisdictions where our service providers operate.

Privacy and data protection laws in these jurisdictions may differ from those in your country.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

17. Your Privacy Choices

Depending on where you live and applicable law, you may have the right to request that we:

• Provide access to personal information we maintain about you
• Correct inaccurate information
• Delete certain personal information
• Provide information regarding our data practices
• Stop certain marketing communications
• Honor applicable opt-out rights

To submit a privacy request, email:

info@bymargoofficial.com

Please include “Privacy Request” in the subject line and provide enough information for us to identify and respond to your request.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices
• Our Website
• Technologies we use
• Services we provide
• Legal or regulatory requirements

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

By Margo
Website: bymargoofficial.com
Email: info@bymargoofficial.com